Help: CERS Business

Business Portal Help Materials

	Help Resource	Resource Type

	Is My Facility Regulated Under APSA? How do I know if my facility is regulated under the Aboveground Petroleum Storage Act (APSA) and what types of aboveground storage tanks, containers and equipment are regulated under APSA? (Updated August 19, 2016)	FAQ
	Should I file an SPCC Plan in CERS? Should I file a Spill Prevention Control and Countermeasure (SPCC) Plan in CERS? (October 21, 2015)	FAQ
	Aboveground Petroleum Tank Reporting Do I have to file an Aboveground Storage Tank Facility Statement if I have already reported a Hazardous Materials Business Plan? (November 24, 2014)	FAQ

	How to Change a Facility Address If your facility address has changed (eg. the street has been renamed)or you need to correct a previous data entry error follow these steps (October 3, 2014)	Help Guide

	Common CERS Reporting Errors What are the most common CERS reporting errors that CUPAs and PAs see in Business submittals to CERS? (January 21, 2015)	FAQ
	CERS Business Portal FAQs A listing of common questions that come to CERS Technical Support staff. (October 3, 2014)	FAQ
	Adding a New Person/User to your CERS Business This brief document shows how to add a new person/user to have access to the facility(s) for you CERS Business. (July 5, 2013)	Help Guide
	Adding Your First New Facility If you have searched CERS and determined that your facility is not in CERS you can follow this guide to create it. (July 5, 2013)	Help Guide
	Requesting Access to an Existing CERS Business/Facility This brief document explains your first step to search for and request access to an existing facility/business in CERS. (September 24, 2012)	Help Guide

	Is an HMBP Required to be Submitted Annually? Is a business required to submit the entire Hazardous Materials Business Plan annually and if so when? (October 11, 2016)	FAQ
	Are Remote Unstaffed Facilities Exempt from Reporting? Are Remote Unstaffed Facilities Exempt from Electronic Reporting Requirements? (June 1, 2015)	FAQ
	Obsolete Fire Hazard Categories Why are some Fire Hazard Categories no longer available? (October 3, 2014)	FAQ

	Are Remote Sites Generators if They Transfer Hazwaste? Are remote sites that comply with applicable rules required to answer ‘yes’ to the Business Activities Question: Does your facility generate hazardous waste? (October 23, 2015)	FAQ

	HMBP No Change Submittals How to make an HMBP related submittal when there have been no changes from the previous submittal. (October 7, 2015)	FAQ

	UST Related FAQs This link will direct you to the State Water Resources Control Board’s webpage for CERS related UST FAQs and guidance.	FAQ

Other Help Information

A selection of business user training materials are available on the CERS Central Business User Help page.

How to Get Help?

What to Report
Questions concerning what data should be reported for your facility(s) should be directed to your local regulator(s).

How to use CERS
General questions about how to use CERS (or the local reporting portal) for reporting on your facility(s) should also also be directed to your local regulator(s).

CERS Technical Problems/Questions
If you are have technical problems accessing CERS or receiving errors while using CERS, please contact CERS Technical Support at cers@calepa.ca.gov.

Multi-Jurisdictional Businesses
For questions relating to setting up a business organization in CERS with facilities in more than one CUPA jurisdiction, please review this letter and/or email cers@calepa.ca.gov.

Suggest an Enhancement

Review the Enhancements Listing
Your idea may have already been suggested to Cal/EPA. Please review the CERS2 Enhancements Listing, and if you don't see it there, use the online form to send your suggestion.